Privacy Policy

Effective Date: 25/09/2025At Pearl Lemon Experiences, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and engage with our services.1. Who We ArePearl Lemon Experiences is an experiential marketing agency based in London, UK. We specialise in connecting brands with their audiences through live events, brand activations, and detailed catering solutions. Whether you're hosting a product launch, corporate event, or building a stronger brand presence, our team ensures each experience is memorable and impactful.For any privacy-related concerns, please contact us at:Email: info@pearllemongroup.comPhone: +447454539583Address: Pearl Lemon Experiences Pearl Lemon Ltd. Kemp House, 152 – 160 City Road London, EC1V 2NX United Kingdom2. What Information We CollectWe may collect the following types of personal data when you interact with our website:We collect this data in the following ways:3. How We Use Your DataWe use the information we collect for the following purposes:4. Lawful Basis for ProcessingWe process your data based on the following lawful grounds:5. Data Sharing and Third PartiesWe do not sell or trade your personal data. However, we may share your information with third-party service providers in the following cases:We ensure that any third-party providers adhere to strict confidentiality and data protection requirements.6. Data RetentionWe retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retaining your information for legal, regulatory, or business purposes. Once your data is no longer required, we will securely dispose of or anonymise it.7. Your RightsAs a data subject, you have the following rights regarding your personal data:To exercise these rights, please contact us at [Insert Contact Information].8. CookiesOur website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us improve website functionality and track user interactions. You can control cookies through your browser settings, including the option to refuse cookies.For more information on how we use cookies, please refer to our Cookie Policy.9. Data Storage & SecurityWe implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.10. Changes to This PolicyWe may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly to stay informed about how we are protecting your data.11. Contact UsIf you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at:Email: info@pearllemongroup.comPhone: +447454539583Address: Pearl Lemon Experiences Pearl Lemon Ltd. Kemp House, 152 – 160 City Road London, EC1V 2NX United Kingdom

• Personal Identifiers: Name, email address, phone number, company name, etc.
• Technical Data: IP address, browser type and version, device information, and location data.
• Communication Data: Messages or inquiries you send us via our contact forms, email, or other communication methods.
• Event-Related Data: Information related to bookings, consultations, and other services requested through our platform.

• When you submit forms or make inquiries on our website.
• Through cookies and tracking technologies that help us increase user experience.

• To provide and manage our services, including event planning, booking consultations, and responding to inquiries.
• To improve our website and user experience based on your feedback and interactions.
• To send you marketing communications (only if you’ve opted in).
• To comply with legal obligations, such as record-keeping and reporting.

• Consent: We will process your data based on your consent, such as when you opt in for newsletters or other communications.
• Contractual Necessity: Processing your information to provide our services or fulfill a contract.
• Legitimate Interests: We may process personal data for our legitimate interests, provided these do not override your rights and interests.
• Legal Obligation: We may process data when required to comply with legal obligations.

• Service Providers: To assist with event management, catering, marketing, or any other service directly related to the services we provide.
• Legal Compliance: If required by law or to protect our legal rights, we may disclose your data to law enforcement or other authorities.

• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can ask us to restrict processing of your data in certain circumstances.
• Right to Object: You can object to processing based on our legitimate interests or direct marketing purposes.
• Right to Data Portability: You can request that we transfer your data to another service provider.