Terms of Services

Effective Date: 25/09/2025

These Terms and Conditions govern your use of the services provided by Pearl Lemon Experiences. By accessing or using our website and services, you agree to comply with and be bound by these terms.

1. Who We Work With

Our services are designed for businesses and individuals who wish to engage in experiential marketing, event management, and related services. We work with clients of various industries, including but not limited to retail, technology, corporate sectors, and food & beverage.

2. Use of This Website

By accessing and using this website, you agree to use it for lawful purposes only. You agree not to engage in any activity that could damage, disable, or impair the functioning of the website or interfere with the use of this website by others.

You are responsible for ensuring that your use of this website complies with all applicable laws and regulations.

3. Service Engagement

When you engage our services, you will agree with the specific service or services requested. This may include, but is not limited to, event management, brand activations, product launches, catering, or other marketing-related activities. The terms of this engagement will be further outlined in the contract or service agreement you sign with us.

4. Fees and Payment Terms

The fees for our services will be outlined in the agreement between you and us. We require that all fees be paid according to the agreed-upon payment schedule. Payments can be made via bank transfer, credit card, or other methods as outlined in your agreement.

If applicable, late payments may be subject to interest charges. Additional fees may apply for any out-of-scope services or expenses incurred during the execution of our services.

5. Client Responsibilities

You agree to provide all necessary information, access, and resources to enable us to deliver the agreed-upon services. You are responsible for ensuring the accuracy and completeness of any materials you provide to us. Failure to provide required materials or meet deadlines may impact the delivery of services.

6. Confidentiality

Both parties agree to keep all sensitive and proprietary information confidential. This includes, but is not limited to, business strategies, marketing plans, financial data, and any other non-public information exchanged during the course of engagement. This confidentiality obligation remains in effect even after the termination of services.

7. Intellectual Property

Any content created by us as part of the services provided, including but not limited to logos, designs, event materials, and marketing content, remains our intellectual property unless otherwise agreed upon in writing. We grant you a license to use the deliverables for the agreed-upon purpose and duration.

You agree not to copy, reproduce, or redistribute any of our intellectual property without our express permission.

8. Cancellations and Terminations

You may cancel services as outlined in the service agreement. If you wish to cancel or modify an engagement, you must provide us with written notice. Cancellations may be subject to fees depending on the timing and terms outlined in your contract.

We reserve the right to terminate the agreement at any time if you fail to meet your obligations under these terms or the specific contract. Any outstanding payments due at the time of termination will remain payable.

9. Limitation of Liability

We will not be liable for any indirect, special, or consequential damages arising from the use of our services or website. Our liability for any claim related to our services is limited to the total amount paid by you for the specific service that gave rise to the claim.

10. Data Protection

We are committed to protecting your personal data. All personal information collected during our service delivery will be handled in accordance with our Privacy Policy. By using our services, you consent to our collection and use of your data as described in our privacy policy.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be posted on this page with an updated “Effective Date.” By continuing to use our services after changes are made, you agree to be bound by the updated terms.

13. Contact

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@pearllemongroup.com

Phone: +447454539583

Address: Pearl Lemon Experiences Pearl Lemon Ltd. Kemp House, 152 – 160 City Road London, EC1V 2NX United Kingdom

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