Privacy Policy

Name: Privacy Policy
Brand: Pearl Lemon Experiences
Price: 490.99 USD
Availability: InStock
Rating: 4.3 (408 reviews)

Effective Date: 25/09/2025

At Pearl Lemon Experiences, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and engage with our services.

1. Who We Are

Pearl Lemon Experiences is an experiential marketing agency based in London, UK. We specialise in connecting brands with their audiences through live events, brand activations, and detailed catering solutions. Whether you’re hosting a product launch, corporate event, or building a stronger brand presence, our team ensures each experience is memorable and impactful.

For any privacy-related concerns, please contact us at:

Email: info@pearllemongroup.com

Phone: +447454539583

Address: Pearl Lemon Experiences Pearl Lemon Ltd. Kemp House, 152 – 160 City Road London, EC1V 2NX United Kingdom

2. What Information We Collect

We may collect the following types of personal data when you interact with our website:

Personal Identifiers: Name, email address, phone number, company name, etc.
Technical Data: IP address, browser type and version, device information, and location data.
Communication Data: Messages or inquiries you send us via our contact forms, email, or other communication methods.
Event-Related Data: Information related to bookings, consultations, and other services requested through our platform.

We collect this data in the following ways:

When you submit forms or make inquiries on our website.
Through cookies and tracking technologies that help us increase user experience.

3. How We Use Your Data

We use the information we collect for the following purposes:

To provide and manage our services, including event planning, booking consultations, and responding to inquiries.
To improve our website and user experience based on your feedback and interactions.
To send you marketing communications (only if you’ve opted in).
To comply with legal obligations, such as record-keeping and reporting.

4. Lawful Basis for Processing

We process your data based on the following lawful grounds:

Consent: We will process your data based on your consent, such as when you opt in for newsletters or other communications.
Contractual Necessity: Processing your information to provide our services or fulfill a contract.
Legitimate Interests: We may process personal data for our legitimate interests, provided these do not override your rights and interests.
Legal Obligation: We may process data when required to comply with legal obligations.

5. Data Sharing and Third Parties

We do not sell or trade your personal data. However, we may share your information with third-party service providers in the following cases:

Service Providers: To assist with event management, catering, marketing, or any other service directly related to the services we provide.
Legal Compliance: If required by law or to protect our legal rights, we may disclose your data to law enforcement or other authorities.

We ensure that any third-party providers adhere to strict confidentiality and data protection requirements.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retaining your information for legal, regulatory, or business purposes. Once your data is no longer required, we will securely dispose of or anonymise it.

7. Your Rights

As a data subject, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You can ask us to restrict processing of your data in certain circumstances.
Right to Object: You can object to processing based on our legitimate interests or direct marketing purposes.
Right to Data Portability: You can request that we transfer your data to another service provider.

To exercise these rights, please contact us at [Insert Contact Information].

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us improve website functionality and track user interactions. You can control cookies through your browser settings, including the option to refuse cookies.

For more information on how we use cookies, please refer to our Cookie Policy.

9. Data Storage & Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we are protecting your data.